Medical and Behavioral Health Claims 

Partners HealthCare Employee Plans

PartPartners ID cardners HealthCare employee plan members have access to the AllWays Health Partners provider network, as well as the Aetna Signature Administrators network when outside of Massachusetts. 

AllWays Health Partners network providers submit medical claims to AllWays Health Partners

Provider Service: 855-444-4647

Payer ID: 04293

Paper Claims: PO Box 852099, Richardson, TX 75085-2099

 

Aetna Signature Administrators network providers submit medical claims to Aetna HealthSCOPE

Provider Service: 800-603-9647

Payer ID: 45321

Paper Claims: PO Box 91612, Lubbock, TX 79490-1612

Visit the Aetna HealthSCOPE portal to verify member eligibility and view claims information.

 

Out-of-network providers in Massachusetts submit medical claims to AllWays Health Partners

Provider Service: 855-444-4647

Payer ID: 04293

Paper Claims: PO Box 852099, Richardson, TX 75085-2099

 

Out-of-network providers outside of Massachusetts submit medical claims to Aetna HealthSCOPE

Provider Service: 800-603-9647

Payer ID: 45321

Paper Claims: PO Box 91612, Lubbock, TX 79490-1612

 

Behavioral health providers submit claims to Optum

Provider Service: 844-451-3520

Payer ID: 87726

Paper Claims: PO Box 30757, Salt Lake City, UT 84130-0757

Visit the Optum Provider Express Portal for more information and to check member eligibility. When checking eligibility for AllWays Health Partners members, remember to search by Name and Date of Birth. 

HMO Plans

Submit medical claims to AllWays Health Partners

Provider Service: 855-444-4647

Payer ID: 04293

Paper Claims: PO Box 853908, Richardson, TX 75085-3908

 

Submit behavioral health claims to Optum

Provider Service: 844-451-3518

Payer ID: 87726

Paper Claims: PO Box 30757, Salt Lake City, UT 84130-0757

Visit the Optum Provider Express Portal for more information and to check member eligibility. When checking eligibility for AllWays Health Partners members, remember to search by Name and Date of Birth. 

PPO Plus Plans (with access to the MultiPlan PHCS network)

Submit medical claims to AllWays Health Partners

Provider Service: 855-444-4647

Payer ID: 04293

Paper Claims: PO Box 852099, Richardson, TX 75085-2099

 

Submit behavioral health claims to Optum

Provider Service: 844-451-3518

Payer ID: 87726

Paper Claims: PO Box 30757, Salt Lake City, UT 84130-0757

Visit the Optum Provider Express Portal for more information and to check member eligibility. When checking eligibility for AllWays Health Partners members, remember to search by Name and Date of Birth. 

PPO Plus Plans (with access to the Aetna Signature Administrators network)

AllWays Health Partners network providers submit medical claims to AllWays Health Partners

Provider Service: 855-444-4647

Payer ID: 04293

Paper Claims: PO Box 852099, Richardson, TX 75085-2099

 

Aetna Signature Administrators network providers submit medical claims to Aetna HealthSCOPE

Provider Service: 800-603-9647

Payer ID: 45321

Paper Claims: PO Box 91612, Lubbock, TX 79490-1612

Visit the Aetna HealthSCOPE portal to verify member eligibility and view claims information.

 

Out-of-network providers in Massachusetts submit medical claims to AllWays Health Partners

Provider Service: 855-444-4647

Payer ID: 04293

Paper Claims: PO Box 852099, Richardson, TX 75085-2099

 

Out-of-network providers outside of Massachusetts submit medical claims to Aetna HealthSCOPE

Provider Service: 800-603-9647

Payer ID: 45321

Paper Claims: PO Box 91612, Lubbock, TX 79490-1612

 

Behavioral health providers submit claims to Optum

Provider Service: 844-451-3518

Payer ID: 87726

Paper Claims: PO Box 30757, Salt Lake City, UT 84130-0757

Visit the Optum Provider Express Portal for more information and to check member eligibility. When checking eligibility for AllWays Health Partners members, remember to search by Name and Date of Birth.